AmeriCorps Program Manager

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Website Central Colorado AHEC

AmeriCorps Program Manager Position Description

About Central Colorado Area Health Education Center (CCAHEC)
Central Colorado Area Health Education Center (CCAHEC) is one of six regional centers within the Colorado AHEC System (CAS). The role of CCAHEC is to connect students to careers, professionals to communities, and communities to better health. Serving 10 counties in the Denver metro and foothills areas, CCAHEC promotes academic/community partnerships in five main areas of focus: 1) developing and maintaining strategic partnerships; 2) creating and delivering interprofessional education and training; 3) addressing the healthcare needs of rural and underserved areas and populations; 4) working with providers to facilitate and support practice transformation, distribution, and diversity; and 5) offering specialized community-based training.

Overview of the AmeriCorps Program Manager Role
The AmeriCorps Program Manager supports the Colorado Opioid Response Program (CORP) Fiscal Manager and Program Engagement Manager (PEM) and serves as a point of contact for internal and external constituencies on numerous administrative, financial, and grant oversight matters pertaining to CORP. Responsibilities include: meticulous record and document keeping; grant budgetary and reporting development and oversight; contract execution; policy, agreement, and handbook creation, revision, and upkeep; CORP member and host/partner site supervisor oversight and evaluation, and site monitoring; performance measure and data tracking; and training creation and presentation. The ideal candidate is creative and enjoys working within a small, team-based environment that is mission and results-driven. The APM will work independently on projects and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.

This position requires overnight travel within and outside of the State of Colorado and may require some evenings and weekend events. *Due to COVID-19, in-person meetings are limited at this time.

Details: This is a full-time, non-exempt position. Company-provided health plan, worksite wellness program benefits, paid time off, and a professional development budget are included. Compensation for this position is $47,500.

Essential Duties and Responsibilities:

Administrative and Compliance

  • Assists with CORP policy drafting, review, and revision (Lead by PEM)
  • Edits and revises VISTA Assignment Descriptions, and Member and Supervisor Handbooks
  • Develops and analyzes evaluation procedures and analyzes program survey data (assisted by PEM)
  • Helps gather and curate CORP marketing and website content
  • Leads member recruitment including posting and maintaining position postings (assisted by PEM and VLs)
  • Assists with background check form collection and fingerprint procedures (Lead by OM, assisted by PEM)
  • Responds to member, supervisor, and director inquiries and provides requested information and documents
  • Maintains accurate meeting attendance records
  • Leads project summary updates (assisted by PEM)
  • Creates and/or orders program materials, signage, and logoed member gear (assisted by PEM)
  • Provides supervision to VISTA Members and Leaders (assisted by PEM)

Grant Oversight

  • Partner with PEM develop, implement, monitor, evaluate, and revise program (assisted by ED)
  • Assists with preparing grant applications, continuations, modifications, and extensions (Lead by ED & PEM)
  • Participates in monthly program conference calls with Members, Supervisors, and as needed with VISTA program calls
  • Attends VISTA Supervisor Training, VISTA Sponsor Convening, and other CNCS trainings
  • Coordinates and participates in program site visits with CNCS
  • Completes background training certification annually
  • Partner with PEM to complete required program reports and fiscal reporting
  • Maintains complete file of records, documents, communications, notes, and other written materials pertaining to the program
  • Partner with PEM to complete performance measure oversite and completion
  • Gathers and coordinates monthly and quarterly reporting feedback from sites and members
  • Alerts PEM or ED of any compliance, member, or program issues
  • Assists with grant budgeting and reporting summary updates (Lead by ED and PEM)

Financial

  • Assists in CORP purchase and reimbursement procedures (Lead by ED and PEM)
  • Plans and submits appropriate budget requests for PEM and ED approval
  • Assists with execution and implementation of contracts and agreements for financial matches (Lead by ED and PEM)
  • Assists with drafting and finalizing CORP program budgets (Lead by ED and PEM)
  • Assists with final fiscal reporting for funders and partners (Lead by ED and PEM)
  • Assists in identifying, researching, and applying for program funding (Lead by ED and PEM)

Members

  • Leads and oversees member applications through onboarding including: all candidate communication, initial phone interviews/screening, assisting with scheduling interviews, participating on interview committee, reference calls and extending offers to members (assisted by PEM and VLs)
  • Lead with the coordination of member recruitment (review resumes, interviews, materials distribution), selection, orientation, training, supervision, evaluation, service activity, and data collection (assisted by PEM and VLs)
  • Lead initial member trainings and presentation slide upkeep (assisted by PEM and VLs)
  • Leads the developing and delivering member training including webinars, self-study, and in-person trainings (assisted by PEM and VLs)
  • Provides logistical support for member service activities
  • Assists with meticulous member file creation and upkeep; including service agreements, background/criminal checks and documentation, and onboarding record documentation (Lead by OM)
  • Supports member Days of Service
  • Reviews member timesheets and follows up with members and supervisors as needed
  • Verify member time on eGrants platform
  • Assists with planning and executing annual member exit celebration (Lead by VLs, assisted by PEM)
  • Act as Host Site Supervisor to CCAHEC Members
  • Meets regularly and as needed with members
  • Assists Host Site Supervisors in completion of member mid-point and end-point evaluations, exits, and Member Performance Improvement plans (Lead by Host Site Supervisors, Assisted by PEM)

Partners

  • Partner with PEM in selecting, training, supervising, monitoring, and evaluating host, partner, and sub-sites
  • Assists with development and administration of contracts with host, partner, and sub-sites (Lead by PEM)
  • Lead site supervisor training development and delivery (Assisted by PEM and VLs)Monitors service sites for grant compliance and leads on-site monitoring visits (Assisted by PEM)
  • Assists with development and compliance of site data integrity and collection (Lead by PEM)
  • Participates in mid and end of year progress reports and discussion
  • Partner with PEM for agenda creation and facilitation of Steering Committee meetings and activities, and regular CORP Partner Meetings on program development
  • Assists in preparation and dissemination of monthly status reports for stakeholders (Lead by PEM)
  • Partners with PEM on regular communication during planning, implementation and follow-up with CORP Partners and Host Sites
  • Assists with agreement addendum drafts and updates for Partner MOUs; develops service site agreements (Lead by PEM)
  • Alerts PEM or ED of any compliance, member, site, or program issues

Performs other responsibilities as assigned.

Supervision Received:
Manages assigned responsibilities and daily schedule in partnership with and receiving general supervision from the Program Engagement Manager.

Qualifications:

Education and Experience

  • Bachelor’s degree in public health, education, or related field preferred
  • Previous AmeriCorps experience preferred
  • Ability to travel throughout the state of Colorado
  • Previous work experience in an office environment
  • Interest and/or field experience in public health and education
  • Experience working as both part of a team, and working independently

Knowledge, Skills, and Abilities

  • Flexible, collaborative, and an ability to anticipate needs and priorities
  • Uses tact and diplomacy when handling incoming and outgoing communications and matters requiring discretion
  • Ability to work with highly confidential and sensitive information.
  • Excellent oral and written communication skills
  • Professional interpersonal skills, customer-service oriented, and efficient use of resources
  • Ability to provide individualized supervisory support, including problem solving, coaching, and encouragement
  • Strong demonstrated critical thinking, organizing and problem-solving skills. Ability to manage competing priorities, to troubleshoot and prioritize projects, meet deadlines, and manage workflow and workload
  • Computer proficiency in Office365 (Outlook, Word, Excel, and Power Point) and fluent navigation of the internet required
  • Operating knowledge of basic office computer software, large printer/copier/fax/scanner and experience with database systems

Licenses/Certifications:
Valid driver’s license, current automobile insurance, and reliable transportation.

Physical Demands:
Primarily sedentary work with occasional standing, walking, lifting, moving, and traveling to other departments or work sites. Requires ability to use hands, fingers and arms for keyboarding, filing, telephone work, and operating office equipment greater than 75% of the time. Requires ability to push, pull, move and/or lift 10-20 lbs 0-25% of the time. Also requires:

  1. Working in a standard on-site business office environment
  2. Continuous use of PC equipment including keyboard, mouse, and printer
  3. Frequent use of telephone and conference equipment
  4. Frequent use of printer, copiers and other office equipment
  5. Occasionally needs to work during scheduled off-hours (e.g. holidays, weekends, and evenings) to meet project commitments.

Visual/Hearing Requirements:
Requires adequate hearing to receive detailed oral information over the phone and in-person. Requires ability to convey detailed spoken information to internal and external customers individually and in groups, both over the telephone and in-person. Requires adequate visual acuity to use a computer screen and read written documents.

Environmental Conditions:
Normal office environment. Team-based and worksite wellness atmosphere.

Equal Employment Opportunity Policy:

CCAHEC is an equal opportunity employer and prohibit unlawful discrimination against applicants or employees on the basis of race, religion, sex, gender identity, color, creed, national origin, citizenship, ancestry, age, genetic information, physical or mental disability, veteran status, political ideology, marital status, pregnancy or maternity, or any other status protected by applicable state or local law. Equal employment opportunity, as required by law, shall apply to all personnel actions including, but not limited to, recruitment, hiring, upgrading, promotion, demotion, layoff or termination, working conditions, wages and salary administration, and employee benefits.

Location:

CCAHEC is at 10200 East Girard Ave. B131, Denver, CO 80231. The AmeriCorps Program Manager will be available full-time and will work onsite with offsite scheduling available with advance permission. *Due to COVID-19, in-person meetings are limited at this time.

Application Process:

To apply please submit a resume, cover letter explaining your interest and qualifications, and a one-page statement describing your understanding of the health challenges in Colorado to Sandra Kohl at sandra@centralcoahec.org. Please include “AmeriCorps Program Manager” in the subject line. Review of resumes will continue until the position is filled
CCAHEC is an Employer of National Service. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

 

This position description is not intended to be an all-inclusive list of all duties, responsibilities, or qualifications associated with this
position. 

To apply for this job email your details to sandra@centralcoahec.org

CCAHEC is monitoring COVID-19 closely. For up-to-date information please click here.More Information
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